What some of our customers are saying

Today I had a very welcome visit from Hannes. I can only be extremely grateful for this excellent tradesman. He was great, fantastic. He not only fixed my trouble but was very good in the explanation of what was wrong and how things worked. He also spent some time checking both of our computers and spoke at some length about how we could upgrade each machine to get the best out of them.

I will have no hesitation in recommending your company to my friends. Once again, many thanks.
— Bruce, Paparangi

Protech Roofing was moving premises and we wanted to upgrade our phone and computer system and be able to share files. We didn’t want anything complicated or with expensive ongoing costs so after Googling IT companies, we decided to give “all over IT” a go - one of the best choices we have made for our business! I expected there to be issues, as you do when your setting up, but there weren’t any!! In the past two years, we have had to use them so minimally that we can’t be very good clients, yet any problems we have had - which have been user faults - they are here without any delay; they deliver unbelievable customer service. So if you are like us, and want an IT company to get it right the first time, keep your costs minimal and receive caring customer support, then “all over IT” are your go to IT company. Thanks Bill, Annie and the team we really appreciate your hassle free company.
— Anna, Protech Roofing, Levin

Hannes was fantastic, so efficient, professional and knowledgeable. What an outstanding asset to your company. Can’t thank him enough for his assistance.
— Chrissy, Plimmerton

Hi Bill and Annie, Just wanted to say thank you so much. This last week I have been stressing so much about my laptop and trying to get the problem fixed. One call and you guys took charge and were literally all over it..!! In the initial call I was informed of all my options to take (you didn’t need to give me that) then organised for Bill to come out that afternoon. Awesome..!! Bill was amazing. His professional, informative and real person approach put me at ease and sorted the problem totally. Will definitely be letting people know about you guys. Thank you again so much.
— Robert Finai, Pauatahanui

Hi Annie,
I would like to thank yourself and Hannes for the assistance with my laptop. When I spoke to you for the first time I immediately felt confident. This was followed up by the great service provided by Hannes. I found him friendly, understanding of my concerns and very easy to talk to. He has a very pleasant, genuine manner about him giving me trust and confidence. Having worked many years in the customer service industry I understand the importance of providing positive feedback, it is often only the negative feedback that is heard. Thank you both once again and if you could put several of Hannes’s business cards in the post for me it would be great. I have a few friends in this area looking for good IT support.
— Chris Pointon, Porirua

Annie, we are thrilled to tell you that Bill’s visit has totally transformed the way we use our computers and the internet. For years we had struggled with slow connections and no internet coverage anywhere beyond a few steps from our modem. Our old computers were whisked away and quickly returned once Bill had upgraded and modernised them. Now, we have lightning fast internet throughout our rambling house, all our devices are interconnected, and music follows us wherever we go. Thank you SO much for sorting us out. If ONLY we had known about you earlier. Incidentally, Bill’s laconic humour was a real crack up and kept us entertained throughout his visit. We will be spreading the good word about you guys!
— Mark & Rose Mary Jones, Karori, Wellington

Hello Annie, thank you so much for arranging Bill to visit and get my IT issues sorted. He got straight onto it, sourced the problems and resolved all the issues in a timely manner. I was very grateful of his service as I had been struggling for eight months with documents on my desktop computer not syncing with the laptop and some documents would not print. I had already had six other IT technicians in who were not able to fix the problems. Bill explained what needed to be explained and discussion was had on his suggestions for the best result. I would be happy to recommend All Over IT to my clients, friends and business associates.
— Helen Whitcombe - Funding Connection

Great service - Just had great service from one of our neighbours. My son’s computer has not been loading for a while and noticed a sign written car for computer repairs driving around Riverstone so thought I would give them a go. I cannot recommend Bill from ‘All Over IT’ highly enough. He came over on Saturday and had our computer returned to us this afternoon (Sunday) fully repaired and at a good price. Thanks so much.
— Stephanie Brown, Riverstone Terraces

The clinic was humming, the staff were fully occupied and the phone was ringing with clients wanting appointments. Suddenly there was no internet connection.

We run a cloud based system so without internet we are unable to access patient records or even book an appointment . The guys from All Over IT were quickly on the scene, rapidly established the problem and rectified it getting us up and running and keeping our clients happy and our cash flow positive.

It is one thing to be good at what you do but to also be personable, good communicators and above all practical has meant that we have developed an excellent ongoing professional relationship and have used their knowledge and expertise in planning of upgrades to establish a reliable as possible hardware without blowing the budget.

I would not use any other and thoroughly recommend them to you.
— Alan Mugglestone - M.N.Z.S.P, Dip M.D.T, M.C.S.P. Director - Action Physiotherapy(Group) Ltd

Thanks so much I have a “quick, working computer” and are now over it all right, Hayden was great and will recommend your team to everyone who has problems with there computer, you guys rock. So grateful for getting me sorted so quickly at short notice.
Having a great day now, everything is so quick it is mine blowing, should have got this done about a year ago instead of using idiots thinking they are IT people.
Thanks sooooo much.
— Michelle, Otaki

I am more than grateful to Bill and all over IT for figuring out my iMac and three-month-long email issue. NO ONE, including Apple, Vodafone, and my business email provider could figure out the problem. After investigating, trying different strategies and procedures, and a little head shaking, Bill not only figured out the problem, but solved it. I only wish I would have called him first, which would have saved me mountains of stress and frustration! Bill even came out on a Saturday. I cannot thank you enough, Bill, and will recommend you and all over IT to everyone I know.
— Liesl, Titahi Bay

Thanks for the excellent service provided by Hayden. He was prompt, efficient, knowledgeable and friendly. A pleasure to have had him reset our internet wireless connection. Highly recommended! Shall use your services again when required.
— Charles, Paraparaumu

We have had Bill sort out our unsolvable IT problems for a few years now. Even with our fabulous iPhone devices, on the odd occasion we still need help with calendars, software upgrades and iTunes. Most recently we had him transfer one cellphone to another where even Apple support couldn’t resolve the issue. Within a few minutes Bill had the issue sorted and we were up and running. We are very happy with the service we receive from Bill and All Over IT and would recommend Bill to anyone who needs superb, reliable and professional IT support.
— Janet, Pauatahanui

I am delighted to have the computer running just like new again. It is very pleasing to find that all speeds are much improved particularly with iPhoto. The hybrid drive has been a very good solution to my problems and a lot more economical than purchasing a new computer which was Plan B, so thanks very much for your advice there. Over the last few years, it has been most reassuring to know that I can call you to attend to any computing problems as they arise. This time around, as per usual, you have provided good advice and an effective solution, all delivered quickly and efficiently. In the future I will be seeking your advice before making any changes to our IT equipment to ensure that the wise choices are made. Thanks again for your help.
— Carol, Whitby

Thanks Annie, I was really pleased with Dave’s service. Would definitely recommend you and have already given out some of your business cards that were left with me. All the best for your future success.
— Sue, Raumati

Our computer had quite a few problems which to us, seemed dire. In a short space of time, Bill had created a lot more disk space for us, the computer was running faster than it had for about four years and we had a very good virus checker installed. Bill talks in everyday language and makes everything easy to understand and also explains what he is doing and why. We are extremely pleased with the way our computer is running now and would not hesitate to contact Bill again if need be.
— Bruce and Sue, Whitby

I have used the services of Bill Jackson for almost ten years. He has provided support for my desktop PC during this time and more recently an iPad and an iPhone have been added to his responsibilities.

He has always responded in a timely manner and is well qualified and experienced to provide me with the services I require. He has, on occasions, gone way beyond the call of duty which has been very much appreciated.

I have no hesitation in recommending Bill and his all over IT team.
— Dick, Whitby